Legal & Privacy
Our commitment to your privacy
Crestmark Capital Group (“Crestmark Capital Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide through our website and communications. This Privacy Policy explains how we collect, use, protect, and share information when you interact with our website, submit property information, contact us, or participate in our text messaging program.
1. Information We Collect
Depending on how you interact with us, we may collect information that you voluntarily provide, including:
Name
Phone number
Email address
Property address
Property information and details
Information contained in messages you send to us
When you participate in our text messaging program, we may collect your phone number, email address, messaging history, and information included in messages you send through the messaging service.
2.How We Use Your Information
We may use the information you provide to:
Respond to your inquiries
Communicate with you regarding a property or property-related inquiry
Review and evaluate property information you submit
Provide property updates and offers
Communicate regarding potential real estate opportunities
Deliver, maintain, analyze, and support our messaging service
3.Messaging Program Privacy Policy
Crestmark Capital Group operates a text messaging program for communications related to our real estate activities, including property updates, offers, and related real estate communications.
We use Launch Control as a third-party service provider to provide the Messaging Service. For purposes of the Messaging Service, Launch Control acts as our service provider and data processor of information used for the Messaging Service.
We may collect information you provide when you participate in the Messaging Service, including your phone number, email address, messaging history, and information contained in messages you send to us.
4.Sharing of Information
We may share information with service providers that help us operate our business and provide the Messaging Service.
We may also disclose information when we believe doing so is necessary or appropriate to:
Comply with applicable laws or legal processes
Respond to requests from governmental authorities
Enforce our agreements
Protect our rights, privacy, safety, or property
SMS/Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Protection of Information
We take reasonable physical, technical, administrative, and organizational measures to protect the information we collect against unauthorized access, disclosure, alteration, loss, or destruction.
However, no online activity or electronic storage system can be guaranteed to be completely secure.
6.Retention of Information
We may retain your information for as long as necessary to provide our services and communications, as needed for our business purposes, or as required to comply with applicable legal obligations.
We may also retain information as necessary to resolve disputes, protect our company and customers, and enforce our agreements.
7.SMS Choices and Opt-Out
Consent to receive automated marketing text messages is not a condition of any purchase.
If you have opted in to receive text messages from Crestmark Capital Group, you may opt out at any time by replying:
STOP, END, CANCEL, UNSUBSCRIBE, or QUIT
to one of our text messages.
8.Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functionality and improve your experience.
9.Property Information
If you voluntarily provide information about a property, including its address, characteristics, ownership information, or other property details, we may use that information to evaluate the property and communicate with you regarding potential real estate opportunities.
10.Third-Party Services
We may use third-party service providers to operate our website, manage communications, process inquiries, and provide our services.
Those providers may process information on our behalf in accordance with their applicable policies and agreements.
11.Children's Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
12.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last Updated” date.
13.Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our Messaging Service, please contact:
Crestmark Capital Group
Email: contact@crestmarkcapitalgroup.com